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Care Coordinator

Enjoy helping pets and people?

Both newcomers and experienced veterinary professionals welcome!

Our care coordinators are detail-oriented front-end managers of the clinic, acting as a liaison between clients and clinic staff. While pet experience isn’t required for this position, people skills are. You’ll assist clients in choosing the best services for their pets.

What you’ll do:

  • Check in clients and patients into practice management software
  • Ensure accurate daily transaction records and oversee all payments
  • Manage accurate medical records including client communications and patient reminders
  • Answer phone and email inquiries, in a professional and timely manner
  • Provide client education on services, policies and preventative medications
  • Execute our cleaning and disinfecting protocols
  • Cross-train and assist with veterinary assistant duties as needed (animal restraint, preparing vaccines and supplies, obtaining vitals, etc.)

Care Coordinator Requirements

  • Customer service experience
  • Proficiency in office-related tasks

Basic Requirements for All Positions

  • Must have a positive attitude and work well in a cooperative team environment
  • Must be detail-oriented and able to multi-task in a fast-paced environment
  • Must provide a high level of customer care and professionalism
  • Must have excellent computer literacy skills and be comfortable working with digital medical records
  • Must have reliable transportation to/from work
  • Must be able to stand for long periods of time during scheduled shifts (4-8hrs)
  • Must be able to lift 30lbs
  • Must be able to perform all responsibilities as listed in job description without limitation
  • Ability to speak Spanish is preferred

Compensation & Benefits

We offer competitive compensation ranging from $11-14/hour, based on technical skills and job performance. Total compensation including benefits for full-time (4-5 days/week) is equivalent to $14-18/hour.

Full-Time Clinic Staff Benefits: 

  • Employee stock option plan
  • 401k with 4% employer matching 
  • 2-4 weeks Paid Time Off, plus up to 7 paid holidays and your birthday off each year 
  • Medical, dental, vision, disability and life insurance 

Part-Time Staff Benefits:

  • Employee stock option plan
  • 401k with 4% employer matching 
  • Paid time off
  • Wellness package for supplemental insurance products 

Important Info

  • Full vaccination against COVID-19 is required for job applicants.
  • We are a drug-free workplace. All applicants will be required to pass a drug screen, as well as a background check prior to employment.
Do we sound like a pack you wanna run with? View our available positions below and apply now! 

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