1. Select your clinic and enter your info. This will hold your place in line.
2. You’ll receive a confirmation text as well as an email with the estimated wait plus important visit info. Carefully review this message to ensure you are prepared to visit. New clients: watch for our call to set up your profile.
3. Depending on your wait time estimate and how far you are from the clinic, plan to arrive in the parking lot before your estimated time is up. Reply to our text to let us know you’ve arrived.
4. You are welcome to wait in our lobby, or we will text you when we’re ready to see your pet if you choose to wait in the parking lot.
Please note: If you are not in the clinic within a few minutes of receiving our text to come inside, you will lose your place in line.